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I went in the station because my card was not working at the pump. The card was declined which DOES NOT happen to me, so I knew it was her debit machine.

The female cashier was extremely rude and insisted that my card was the problem. So, I took out my debit card, and it too was declined, which she loudly snapped at me DENIED! I said there must be something wrong with your machine because my cards NEVER GET DENIED. She yelled at me that I better not come in her store with an attitude.

I told her I don't have an attitude; I'm just trying to figure out what's wrong. She told me to get out of HER store. I told her to have a nice day and walked out. You can be quite certain I will NEVER SHOP OR BUY GASOLINE AGAIN from any Marathon station ANYWHERE because of your employee's rudeness.

Furthermore, the governor of Alabama has passed a law that EVERYONE IS REQUIRED TO WEAR A MASK, but your obnoxious cashier wasn't wearing one.

Obviously, she's not only rude, she apparently thinks she's above the law, too. Marathon has lost my business for good because of this horrible woman.,

User's recommendation: Avoid this Marathon in Pell City, Alabama.

Marathon Petroleum Cons: Rude customer service.

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Guest

Sounds like you were rude.

Cheyenna Syl
reply icon Replying to comment of Guest-2026450

They probably were and do not want to admit it. She says she had no attitude.

But reading her complaint she is full of attitude. I am sure she showed just as much attitude at the store. She won't be missed.

What a shame, she is old enough to drive bot behaves like a two year old. Imagine a "grown woman" mistaking hearing something they do notlwant to hear as rudel.SMH

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